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Privacy Policy

Introduction

This Privacy Policy explains how Catherine Pratt Ltd (referred to as "we", "us", or "our"),  collects, uses, and protects any information that you provide when you use this website and our services. We are committed to ensuring that your privacy is protected under the UK General Data Protection Regulation (UK GDPR).

Data We Collect

We may collect and process the following data about you:

  • Identity Data: Your name, title, and company name.

  • Contact Data: Your postal address, email address, and telephone number.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform (collected via our website hosting/analytics).

  • Usage Data: Information about how you use our website and services.

  • Communications Data: Information included in correspondence when you contact us via email or a contact form.

How We Collect Your Data

We collect data through:

  • Direct Interactions: When you fill out forms on our website (e.g., contact form), correspond with us by email, or provide details during a consultation.

  • Automated Technologies: When you interact with our website, we may automatically collect Technical and Usage data using server logs and analytics (see Cookies Section).

How We Use Your Data

We use your personal data based on the following legal bases under UK GDPR:

  • To Perform a Contract: To deliver the consultancy services you have contracted us for, including invoicing and service delivery.

  • Legitimate Interests: To manage our relationship with you, improve our services, and keep our records updated.

  • Legal Obligation: To comply with tax, accounting, and legal requirements (e.g., HMRC).

We will use your data to:

  • Provide, operate, and maintain our services, including carrying out our obligations arising from any contracts entered into by you and us.

  • Communicate with you regarding our services and your projects.

  • Process payments and issue invoices.

  • Improve our website and services.

Data Sharing and Disclosure

We will not sell or rent your personal data to any third parties.

We may share your personal data with:

  • Service Providers: Third-party providers who perform services on our behalf (e.g., website hosting, email management, payment processors). We only share the minimum data necessary for those services to be performed.

  • Legal Authorities: Where we are legally required to do so to comply with law enforcement or legal process.

Cookies

Our website does not use cookies.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., retaining financial records for 6 years).

Your Legal Rights

Under UK GDPR, you have the right to:

  • Request Access to your personal data (commonly known as a "data subject access request").

  • Request Correction of the data we hold about you.

  • Request Erasure of your personal data (under certain circumstances).

  • Object to Processing of your personal data (under certain circumstances).

To exercise any of these rights, please contact us using the details below.

Contact Details

See the Contact Details page

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